statement on privacy/Security
Pinnacle Processing Group, Inc. takes every reasonable precaution to protect the personal information of our clients.
types of information That we collect
Personal Information If you place a request for a quote on products or services, PPG, Inc. uses the personal information you provide to contact you. When you establish a merchant account with us or our providers, we collect and retain additional information, including but not limited to your address, phone number, credit report, business information, and financial details.
Non-Personal Data PPG, Inc. may collect non-personal data from you, such as your ISP (Internet service provider), your IP (Internet protocol) address, the address of the previous web site you visited, your browser type, your operating system and the date and time that the website of PPG, Inc. is accessed. Such data is not linked to personally identifiable information.
how information is used
We use your personal information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the merchant services PPG, Inc. provides, fulfilling requests for information, shipping and installing the equipment that you order, and providing customer support. For example, if you contact us to request a quote on merchant services, we will use the information that you provide to communicate with you and guide you through the process of applying for an account with us. PPG, Inc. uses aggregate data we collect on our website to help diagnose problems with our servers, to manage our website and to enhance our website based on the usage pattern information we obtain.
disclosure to third parties
PPG, Inc. does not share personally identifiable information with other companies, apart from those acting as our agents in providing our products and services, and which agree to use it only for that purpose and to keep the information secure and confidential. Our subsidiary and affiliate companies, entities into which our company may be merged, or entities to which any of our assets, products, or services may be transferred, will be able to use the personal information you provide. We will disclose information when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be abusing our services, intentionally or unintentionally.
security of confidential information
The Payment Card Industry Data Security Standard (PCI DSS) is a standard for merchants who store, process or otherwise have access to cardholder information. This standard was developed jointly by Visa and MasterCard and is also endorsed by American Express, JCB and Diners Card. Pinnacle Processing Group, Inc. is fully compliant with PCI DSS and takes all necessary measures to ensure that the merchant and cardholder data we handle is secure. You can learn more about PCI DDS by downloading this PDF brochure.
changes in privacy policy
PPG, Inc. may amend this Privacy Policy from time to time. If we decide to make any changes in the way we use your personal information, we will post those changes on our website.
miscellaneous
Pinnacle Processing Group, Inc. is not responsible for the content or the privacy policies of websites to which our website may link. If you have any comments or questions regarding our Privacy Statement and the security of your personal information, please feel free to contact us at info@ppgmail.com.